Company Description

Founded in 1904, Nijhuis Saur Industries provides solid and adaptive solutions for sustainable and resilient water use, energy- and resource recovery. Since the inception of Saur’s Industrial Water platform in 2020 more than 14 companies have been successfully acquired and integrated into one global operating company supporting municipal and industrial clients in over 140 countries with engineering and consultancy services, EPC / DBFOM project execution, mobile water solutions and O&M site services. With an extensive portfolio of innovative technologies and game-changing solutions, Nijhuis Saur Industries is delivering local, scalable, and circular water-on-demand solutions to more than 6.000 references around the world and contributing to a more sustainable and resilient future.

Our purpose is to be an advocate for water, ensuring everyone gives water the value it deserves. With our unique Customer for Life approach, we protect water resources, contribute to the water-, energy- and food transition, and help to restore and close the water loop. We call it #MissionWater.

Role Description

This is a full-time on-site role for a Field Service Specialist located in Singapore. The Field Service Specialist will be responsible for providing technical support, troubleshooting equipment issues, conducting preventive maintenance, and ensuring high levels of customer service. This role involves performing on-site inspections, identifying and resolving technical issues, and offering operational guidance to clients. The ideal candidate will have strong hands-on technical expertise, problem-solving skills, and the ability to work independently at customer locations.

Main Responsibilities

• Provide technical service and support to our client base in their water treatment facilities.

• Solve technical problems related to water treatment equipment, and recommend solutions and/or modification to equipment or operational protocol as required.

• Preventative and scheduled maintenance, trouble shooting, and repairs.

• Perform complex installations, repairs, troubleshooting, performance testing and/or modifications of equipment at job site.

• Replacement and spare part sales support.

• Assigns, instructs and oversees customers (or subcontractors) in the performance of technical duties.

• Maintains sound working relationships and liaison with customer's personnel to maintain the image of the Company and its products.

• Conduct theoretical and practical customer specific training accompanied by Subject Matter Experts.

• Must have ability to travel.

• Work within a team environment at customer facilities to solve operational issues, commission equipment, and provide consultative support.

• Become a valued extension of the customer's team.

• Other duties as assigned by Manager/Supervisor

Qualifications

• Relevant educational qualification, such as a bachelor’s degree or diploma in Mechanical or Electrical Engineering.

• Proficiency in Field Service operations, including installation, maintenance, and repair

• Strong skills in Troubleshooting and Technical Support for identifying and resolving technical issues efficiently

• Experience with conducting Preventive Maintenance to ensure equipment reliability and longevity

• Effective communication and problem-solving abilities

• Willingness to work on-site in Singapore and travel to client locations as needed

• Prior experience in industrial or water treatment systems.

• Strong experience working with pumps, motors, PLCs, HMIs, VFDs and instrumentation.

• Basic electrical and control panel troubleshooting skills.

• Ability to read technical drawings such as P&IDs, PFDs and Electrical Schematics.

• Basic understanding of water chemistry

• Demonstrated ability to be a self-starter, and able to adapt and change to given circumstances at customer facilities.

• High integrity and ethical standards.

• Action-oriented and task driven. Approach tasks with a sense of urgency, but capable of setting priorities among competing projects

Working for us means:

We offer training and career development plans with competitive salary and benefits.

Nijhuis Saur Industries Asia Pacific is an equal opportunities employer. We invest in diversity, ensure equity and a sense of belonging in our inclusive culture. We have a zero-tolerance policy for harassment, bias or discrimination towards applicants and employees.

Are you a recruiter?

Please do not call or email us unless we have contacted you first. We believe that we can find our new colleagues ourselves, therefore agency support is not desired. Profiles and resumes sent unsolicited by agencies, even if you send them directly to a hiring manager, will be treated as direct applications from the candidate.                                                                                                  

                                                                                                                Join our #missionwater